12.20.25 CONDOR + SNUG

 90 Covers 

28 were walk ins

Snug was very busy, per usual. It was helpful to have two servers and two bartenders. Unfortunately, Lauren's break got missed. We need to continue to make it clear that every bartender should count on taking a break every shift no matter what.

I had to comp 4 tuna tostadas, all from the same table. The complaint was that the tostadas tasted "fishy" and that their appetites were "ruined." The tostada consistently gets complaints due to the tonnato sauce... Something to perhaps address with Chef Brandon.

Jerry expressed that he would like to cross train for serving. I told him I would talk to Riley about it, but I think he'd be great on the floor.

Corinne E. also expressed her desire to learn how to serve.

As I sit here in the office waiting for Collin to wrap up the Snug, I am wondering if we can take him off closing shifts? He consistently takes the longest to close things up and always has an excuse as to why he is unable to do last call when he's meant to. It should not take over an hour to close the bar, especially when Lauren helped get him stocked before she left.

All in all a very smooth night.