2.12.26 Condor/Snug

 Condor: Started with 42, finished with 52 + barters,  three servers on the floor. Minimal walk ins. Cut Keegan at 8:00 she wasn't feeling well. Cut Joehana at 8:30. Service was smooth. Had some issue pulling up a house account for Jill, she had one round of drinks at the bar with the owner of Highly Likely. Spoke with her briefly she said to close it under her name, or Kristen's, however I could not find any house account for her name, nor Kristen when searching. Ended up using her comp button. She also wanted to send the Thatcher School table a dessert. Had to use her comp button for that as well. Smooth service and positive feedback on everything, with the exception of a Tuna Tostada that came back (too spicy). They've come back a couple times lately with same feedback. I tried one from tonight, had a little kick to it but nothing excessive. Removing or dialing it down would take away from the dish, in my opinion. Had a party come in right before closing, made sure they were taken care of and food order was locked in, they had a nice dinner.

Snug: Pretty mellow as well. Cut Grayson a little before 8:00. A guest tripped on the fireplace mantle in the lobby, D'ete helped her. She recovered okay, ended up having dinner in Condor. D'ete filled out an incident report. The Micros issue in Snug Bar with the "Cash Drawer Open" error message freezing the terminal began happening again. It's being caused by a loose cable under the screen. I adjusted the connection and it went away, seems to be working again.

Comps: 

Chad: Tuna Tostadas DNL / too spicy

Satia: Dessert to go on Thatcher table per Jill

Riley: App/Dessert complements of Manager (Riley F)