2/13/26 Snug & Condor

 146 Covers in Condor

Steady night. All servers handled it very well. Great communication, great feedback. 

One issue with an in house guest- he ordered a burger MW, it was raw in the middle. Emma handled it well, escalated it to me. I spoke with them to get a better understanding, that is when I saw the burger. They were lovely about it. They will be back tomorrow night with a 6 top. They must be indoors and we will comp a dessert. I took care of burger tonight. They are part of the thacher school (last name is kessler) so I know it is an important group within HER world. 

Alfonso gives great service but his turn times are VERY slow. I will make sure to have eyes on him tomorrow and his section with how we forecast his reservations. It could create a bad bottleneck tomorrow, so for the time being we will be ahead of it.

Tomorrow night we will plan to launch cocina service well. I think there is an immense issue with just how crowded snug gets, and theres too many employees trying to access behind the bar and the bar. I.e. IRD restocking constantly, servers trying to grab drinks. So we will have the closer of Snug in snug serving guests at their bar top and anyone who walks up to them. cocina service well bartender will make all drinks server puts in. It is a simple re routing of the printers that can be done from POS, I will test in a moment once snug is closed. 

Valentines day menu for tomorrow I will create when I get in. 

Upstairs room complaint of Condor music too loud. It raised to 50 at some point in the night, we need to continue to keep an eye on that. 

Emma mentioned she didn't feel 100% tonight. Mentioned Evan is sick as well (as he called out tonight). Corinne (host) most likely calling out tomorrow. As well as TBD on Corinn and evan returning and keegan tomorrow night? I will be texting all of them early so that we can be ahead of it. Fingers crossed everyone is okay after one day. 

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