2/14/26 VALENTINES AM NOTES

 Anna was 40 minutes late for her 7:30 shift, which means it was just me and Eve on barista on the floor. We were at 98% occupancy so it was busy already by time she got here. Zammy came soon after and we were able to recoup. Then Paco arrived at 9, and I was grateful that he was scheduled early so that he could help us focus on replenishing Euro station, and coffee, and check with any guests that hadn't been greeted or checked in on yet. We kept things running like that until after Euro breakfast. At 10:30 we had Eve go on break, and the bar waited to break after. Paco checked in on the pool, and set that up, and Zammy and Anna were still a little steady, and continued taking breakfast tables. Sydney was supposed to be in by 11:30 with the goal for her to break both Zammy and Paco, but she didn't make it in until 12:30.

I had to go with plan B, Paco focusing on the pool, and helping the floor, but we only had 4 tables, so I broke Anna and Zammy at the same time, or we wouldn't have been able to break them on time. It wasn't ideal, but it worked out. Paco took a group of 10, and the pool, he did great, and the party tipped him well. 

Sydney finally came in at 12:30, she had the main dining room, and Zammy and Anna split the patio. They all seemed to get back on track, but since we didn't have much of a lull between breakfast and lunch we didn't get the opportunity to stock or set ourselves up for success. So every time you needed a salsa trio, or a roll up we were doing them on the fly. 

Next year for suggestions, one more server on the floor and check in with staff to really let them understand the importance of being on time on special occasions, because the lateness really hurt us for the day. 

La Cocina sales- $6,943.75

Comments

Post a Comment

Popular posts from this blog

12/5/25 MID

 I am going to leave some notes, but add some later. Sorry late night.  KRISTY - can you follow up and ensure that by Monday/Tuesday we have someone sort the grinder issue. Luc replaced the grider with another for now, the one acting up is in the liquor room. You can reach out to Handlebar and Luc has another guy if needed but as I understand it Handlebar sold us that grinder. Please text the F&B thread if you need more contact info. Brandon or Warner can get us. Thanks for handling this and keep us updated. We should be good with current grider til Monday.  FYI- Reminder for Luc to have Mel bring Zing Zang to Hotel Saturday after shift. Low due to back order.  Lobby needs more oversight by mid. I let that down today. I was there by 5:45/6 but in events pre and because we only had one cocktailer and she came at 6, the snug could have used my support around 5 pm I think. Luc and I discussed the team as a whole focusing on the MOD distribution and the Lobby needs i...
Read more

BEO MEETING WITH KIRSTEN

Kirsten to show FOH how to run checks for Admin fee and Auto Grat?  Notify Host & Lobby Server that if they go to the event for Concerts they have to go around building to the side to enter - 2 banks needed for tonight.  Wednesday Dec. 3 - Mariposa 1-3 table read - no service  Thurs Dec. 4 - 80 ppl Closed to Jeremy's PM Account 20% Pre Discount - Brooke to deterimne discount rate on check by EOD 12/2 - 50 % food  25% beverges - separate tabs for food and beverage (Jess up to support)  Friday - Dinner Kacey Crown event - 6-7:15 cocktail hour in pre-function bar, no opening Cocina bar - keep prefunction as bar for dinner. Rose for Ramin - El Roblar Marg & Mezcal Paloma 50% DISCOUNT ON FOOD 25% OFF BEVERAGE - tab split by Ramin and Kacey for dinner (Jess up to support)  Saturday Hawks Bday 6-6:45 passed appetizers 7 pm dinner - entree course pre selected we need to review the seating chart to ensure the right entree goes to the right person  Sunda...
Read more

12/1/25 MEETING WITH FOH TEAM

 oops posted this on my LA BLOG - sorry for delay  Kirsty & Sarah got some Micros time and can put in and remove items! WOO HOO! I think Riley is all set  here too.  Pool floor plan we decided on and I can do it Thurs or Friday when I am back.  Peter is coming by at 3 pm on Thursday to meet with me and another manager, I will go over his written warning.  Lynn will have written warning re: customer complaint, Riley and Luc to do tomorrow.  Luc, Kristy & Sarah, when I am here Thurs and Friday we can review some former Employee Communications to review language and make sure all feel weel here with using UKG and having discussions.  PLEASE KEEP ALL TICKETS KITCHEN AM AND PM, I made a file folder next to Mac, we can review weekly. This is important to see how we can improve as a team.  Thursday 2 pm MANAGER MEETING FOH & BOH in Condor.  Tip pool annoucement coming, stand by while we sort it with accounting Xmas & Xmas Eve ho...
Read more