2/20/26 AM SHIFT NOTES

Mild Euro Breakfast with 27 guests, they trickled in this morning. Zammy and Anna handled it. I broke Zammy at 10, and had Anna watch his tables, and take anything new. 

Anna and Eve got cut soon after Mia arrived. Mia took over until Zammy got back, and then they both had a section. I'm trying my best to teach the staff guest recognition, but they're having a hard time with the thought of asking for phone numbers for walk-ins. I talked to Danny about that as well, and it really about finding the best verbiage when seating a walk-in. He mentioned letting the guest know, we use it just in case anything is left behind. So, we will work on it. I will try also to do my best to be at the host stand, but it's not always easy to be stuck up there. 

Claire came in for the pool, it was quite cold so there were no guests, but she set up the pool which was needed, and I sent her home soon after. There were a few guests after 3 that I helped, most of them just wanted water, one couple ordered a couple of drinks, and I said I would send someone over in a little bit to see if they wanted anything else. I sent Trent over a little after 4. 

We did finally get a small rush of guests close to 2, one being a large group of guests that are staying here this weekend (bachelor party weekend guests). We also had a handful of guests sitting outside, we had 35 covers total for the lunch shift. We had a large group of guests in the lobby as well that had a round of drinks, Erick took care of that group. 

We closed up at 3, Mia had a couple of girls by the fire in the lobby, that she forgot to ask what they wanted before we closed, I got permission from the kitchen to offer them lunch. The guest got a couple of things. 

Mia had an open check that the guest did not sign, she's hoping if they come back for their purse (which was forgotten), that they could sign their bill. She also has a check open from Wednesday that still needs payment, she said Riley knows what it's about. 

We comped dessert and coffee for a potential event guest, this was in their notes, and Daniel came by to let us know as well. 

La Cocina sales- $1908

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